Great job by the entire group. Professional, courteous and accommodating with all of our requests. Worked very hard to make sure we were pleased with everything. Will hire them again sometime.
My husband found New Image Remodels by searching for someone to fix a leaking shower. He chose them because of the good reviews about them. I’m happy to add to those reviews. We had had our standing shower redone 4 years ago and the contractor that was recommended did such a bad job that it was leaking all around it into the bedroom and hallway. These guys came in and redid it the correct way plus repaired all the damage. It was a pleasure to have them in my home for for two weeks. Obviously I highly recommend them.
New Image Remodels was recommended to me by another contractor (different type of work) who spoke very highly of them. New Image Remodels did everything they said they would do. The work performed was professional with high quality material and workmanship. No shortcuts and someone was there working every workday. The workers were cordial and went out of their way to assist in any way possible. They wanted customer satisfaction on every part of the project. They kept the work site as clean as possible during the project (this was important since we had to live here while the work was being performed). At the end of the project they wanted to be sure every little ding was corrected and they cleaned up behind themselves. The project was completed for the price agreed to in the beginning and an add on at my request was completed also in a timely fashion within budget. Johnny or Segundo Flores was in communication with me about the project daily. I would use this company again and recommend them highly.
The owner Johnny Flores is very professional and dedicated to assuring that everything runs smoothed at all times. His team is very polite and very respectful I have used New Image Remodels Several times Once to remove and install new siding. The second time I had them paint the interior of my home. This last time I used them to renovate my house after Hurricane Harvey and Mr. Flores constantly communicated any issues that arise he explained everything he will do on his estimate and he did what he said he would do. Everything was crazy during the Harvey fiasco but Mr. Flores and his team made it a great experience. I have heard horrible stories about post hurricane Harvey rebuild but over all I have no complaint about New Image Remodels, I would recommend this company to anybody that I run into looking for a reliable contractor. I would use this company to do any projects in the future. Thank you to Mr. Flores and his entire crew.
Since Hurricane Harvey, we have worked with a lot of contractors. None of them were as professional or high quality as New Image Remodeling. They came in, gave me a bid, and together we set a timetable for the repair work. They came in early every day and were gone by the time we arrived home. (Most other contractors showed up between 10am-2pm and worked throughout our dinners. It was hard sharing home life with them.) When they ran into a plumbing issue, he explained the issue fully and gave a good price for the extra work that was needed. There work was impeccable, and they always cleaned up after themselves. There were no major delays during the work schedule. They said it would take 2-3 weeks, and it took exactly that. Most other contractors needed at least twice their quoted time. I would be happy to work with New Image Remodeling again, and I would recommend them to anyone. They reconstructed our bathroom shower. It looks beautiful now!
I am happy to recommend New Image Remodels LLC as a professional and customer friendly company. When water and termites damaged the interior and exterior of my home, Johnny Flores, owner of New Image Remodels LLC provided a detailed estimate of the projects to be repaired and or replace. The work crew were courteous and respectful to me and my property. Mr. Flores expertise in remodeling homes is remarkable. New Image Remodels headed by Johnny Flores is a great company. The company is all about customer service, knowledge and skill of home projects from beginning to end. This company is all about the customer and assuring that customer is satisfied with their service. Mr. Flores did a great job communicating with me through the entire project. Thank You New Image.